Terms & Conditions
This site is operated and owned by:
T-BEAUTY SRL Single-member company
Via Mezzoiuso, 20 - 00132 ROME (RM)
VAT number: 14960291004
Access to and use of the services of this website (hereinafter Infinity Cosmetics) is subject to the following Terms and Conditions.
When the Customer accesses Infinity Cosmetics and uses its services, he explicitly agrees to the following terms and conditions. We therefore invite you to carefully read the following document.
All communications, agreements and notices sent and received by Infinity Cosmetics are sent and received electronically. By using this site you agree that these communications have the same legal value as written communications.
How to order
On Infinity Cosmetics you can also place an order as a guest, i.e. without registering, but to facilitate the process we still recommend you create your own account.
You can search for your products by browsing the site through the different categories you find in the main menu.
Once you have identified the product you are looking for, just click on "buy" from the product configuration screen.
To proceed with the purchase, click on "cart" at the top right. Once you proceed to the "checkout" and enter all the requested information, you will receive an "order registration" email, and shortly you will receive an email confirming your order. If you don't receive the email immediately, check your spam folder.
At that point the order will be completed. As soon as the shipment is ready you will receive an email confirming it and giving you all the contact details for tracking the parcels.
Orders
All orders sent to Infinity Cosmetics constitute a proposed contract of the Customer with Infinity Cosmetics. The processing of the order by Infinity Cosmetics is equivalent to confirmation and acceptance of the same.
Each purchase made by the Customer must be considered concluded with Infinity Cosmetics sending an email communicating acceptance of the order and the "Order Number" to be used in any subsequent communication.
The Customer will be able to check the status of the orders at any time by registering on the site and accessing their reserved area.
Infinity Cosmetics has the right to accept or reject the order sent by the Customer, without the latter being able to advance, in the event of non-acceptance, claims or rights of any kind, including compensation.
Product features and prices
Each product in the catalog contains images and descriptions owned by Infinity Cosmetics. All product prices in the catalog are in euros and VAT included. Infinity Cosmetics reserves the right to change list prices without notice.
Product warranty
Infinity Cosmetics only guarantees the integrity of the material of the products at the time of delivery. Any defects must be promptly communicated via e-mail containing photographs certifying the damage, no later than 10 days from the delivery date, under penalty of forfeiture of the replacement.
The shipping costs necessary for replacing products are borne by the customer.
Special offers
Any special offers promoted by Infinity Cosmetics are linked to the actual availability of the products in stock or when indicated until the expiry date or stock out.
DO YOU NEED ASSISTANCE?
Contact our Customer Service using our Chat . The service is available from 10:00 to 18:00 - from Monday to Friday. If you prefer, open a Ticket in the dedicated section.