Consult the frequently asked questions regarding our products and services offered by Infinity Cosmetics.
FREQUENT QUESTIONS
The service is active from Monday to Friday, from 9:00 to 15:00 (Italian time - GMT +1), excluding holidays. The chat service can also be used out of hours, one of our consultants will respond within 48 hours of the request.
To subscribe to the Infinity Cosmetics Newsletter and always be informed about news, offers and special events, simply register on the site and give your consent to receive promotions and Newsletters. You will receive a 10% discount voucher on your email for the 1st order, which cannot be combined with ongoing initiatives.
If your online order is not as you expected, contact +39 375 5087 651 or CUSTOMER SERVICE for assistance.
If you have received damaged goods, keep the box, packaging and all components and contact us as soon as you can on +39 375 5087 651 or CUSTOMER SERVICE for assistance.
DO YOU NEED ASSISTANCE?
Contact our Customer Service using our Chat . The service is available from 10:00 to 18:00 - from Monday to Friday. If you prefer, open a Ticket in the dedicated section.
